Privacy policy

Privacy Policy

Welcome to Dose. We highly value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:

  • Personal Details: Your name, email address, phone number, and shipping address.

  • Payment Information: We use Paymob as our secure payment gateway. Please note that your credit/debit card details are processed directly and securely through Paymob’s encrypted system. Dose does not store or have access to your full credit card information.

2. How We Use Your Information We use the collected information primarily to fulfill your orders. This includes:

  • Processing your payment and confirming your order.

  • Arranging for shipping and delivery through our shipping partner (Bosta).

  • Communicating with you regarding your order status, updates, or customer support inquiries.

  • Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information We deeply respect your privacy and do not sell, rent, or trade your personal information to any third parties. We only share your necessary data with trusted third parties to help us provide our services:

  • Bosta: We share your name, phone number, and address to ensure the accurate and timely delivery of your perfume.

  • Paymob: We share necessary transaction details to process your secure online payments.

4. Data Security We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

5. Cookies Our website uses "cookies" to enhance your shopping experience, remember your cart items, and understand how you interact with our site so we can improve our services. You can choose to disable cookies through your browser settings.

6. Changes to This Privacy Policy We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

7. Contact Us If you have any questions about this Privacy Policy, or if you would like to access, correct, amend, or delete any personal information we have about you, please contact us at:

  • Email: support@doseperfumes.com

  • Phone: 01061922226